Cookie Policy

Last updated: December 6, 2025

1. What Are Cookies

Cookies are small text files that are stored on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and provide information to the owners of the site.

2. How We Use Cookies

ServiceCrew AI uses cookies for the following purposes:

Essential Cookies

These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and account access. You cannot opt out of these cookies.

Performance Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve our website's performance.

Functionality Cookies

These cookies enable enhanced functionality and personalization, such as remembering your preferences and settings.

Marketing Cookies

These cookies are used to track visitors across websites to display relevant advertisements. They may be set by us or by third-party advertising partners.

3. Cookies We Use

Cookie NamePurposeDuration
session_idAuthenticationSession
csrf_tokenSecuritySession
preferencesUser preferences1 year
_gaGoogle Analytics2 years
_gidGoogle Analytics24 hours

4. Third-Party Cookies

In addition to our own cookies, we may also use various third-party cookies to report usage statistics, deliver advertisements, and so on. These include:

  • Google Analytics (analytics)
  • Stripe (payment processing)
  • Intercom (customer support)
  • HubSpot (marketing)

5. Managing Cookies

You can control and manage cookies in various ways. Please note that removing or blocking cookies may impact your user experience and some functionality may no longer be available.

Browser Settings: Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser.

Our Cookie Settings: You can adjust your cookie preferences by clicking the "Cookie Settings" link in the footer of our website.

6. Updates to This Policy

We may update this Cookie Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last updated" date.

7. Contact Us

If you have questions about our use of cookies, please contact us at:

  • Email: privacy@servicecrewai.com
  • Address: 2807 Hampton Woods Dr, Richmond, VA 23233