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Offline Mode

Work without internet and sync when back online

How Offline Mode Works

ServiceCrew AI automatically caches your jobs and data so you can work in areas with poor connectivity. Changes are stored locally and synced automatically when you're back online.

Offline Capabilities

Works Offline

View scheduled jobs
Access customer information
Complete job forms
Take photos
Capture signatures
View pricebook

Requires Internet

Processing payments
Sending emails/SMS
Real-time GPS updates
Creating new customers
Downloading new jobs

Syncing Data

When you regain connectivity:

1

Detect Connection

App automatically detects when online

2

Upload Changes

Queued changes sync to server

3

Download Updates

New data downloads to device

4

Confirm Complete

Confirmation shown when synced

Enabling Offline Mode

Setup Steps:

1
Go to app Settings
2
Enable "Offline Mode"
3
Choose how much data to cache
4
Sync before going into low-coverage areas